For your caravan and motorhome


Are you unsure about an item? In that case, contact us before you place the order. We will be happy to help you make the right choice, so that you know you are buying the right item.
Call us or send us an e-mail as soon as possible, saying that you wish to cancel the order. Don't forget to tell us your order number. If you send us an e-mail, put in the subject line: Cancellation, and your order number. Once we have processed the cancellation, you will receive confirmation. If your parcel has already shipped and is being delivered, don't accept it. Let the parcel be returned with the delivery company. If you have chosen a collection point, leave the parcel there. The parcel will then be automatically returned to us.
You don't need an account to place an order with us. Creating an account does allow you to track your order, view your order history and edit your details.
After completing your order, within a few minutes you will receive confirmation of your order at the e-mail address you provided. You can then assume that your order was successful. Didn't receive a confirmation? Then something may have gone wrong. In that case, contact us.
After we ship your order, you will receive the invoice at the e-mail address you provided. Didn't receive an invoice? Check your spam folder. Not there? In that case, contact us.
Place the item(s) in the cart. Then fill in your personal details. Check that you have provided the correct delivery address in full. Choose your shipping and payment method and confirm your order. You will now be redirected to our payment platform to pay for your order. We will then send you an e-mail confirming your order.
Call us or send us an e-mail as soon as possible. For a quick response, we need your order number and what you would like changed.
If you have created an account with us, you can log in to our website. Here you can view all your previous orders.