Why haven't I received my order yet?
There are several reasons why it may take longer for you to receive your parcel. 1. The product you ordered may not be in stock after all. In that case, we will send you an e-mail about this. 2. A peak period for deliveries, like Christmas. 3. We haven't received your payment yet. 4. The parcel may have got lost. If you have any questions, contact our customer service. We will do our best to find out where your parcel is.